These DCSS™ scenarios illustrate
aspects of integrative IPOM and ERP. They include:
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(a) Department-focused DCSS™ scenarios
- Production orientation
(TSCProduction): This scenario focuses on the shop floor where students manage a
one-product, four-machine production line. The setup allows them to experience
production efficiency with various random characteristics and the basic
concepts of balancing a production line.
- Purchasing orientation (TSCPurchasing): Here students have to contend
with a stochastic demand for two raw materials (with limited shelf life) from
two possible suppliers to meet the material requirements of a single final product. The
goal here is to make supply meet demand while keeping costs down.
- Operations orientation (TSCOperations): This scenario combines
production and purchasing through the manufacture of two final products. Students
need to develop policies for dispatching, MRP scheduling, run frequencies and
alignment between purchasing and shop floor needs.
(b)
Organization focused DCSS™ scenarios (see figure 1)
- Marketing-operations orientation (TSC): Marketing demand impact is added to the
production and purchasing aspects. Students may change marketing policies to
increase customer demand. The challenge is to obtain maximum profit without
hurting the company's reputation. The scenario incorporates all the TSC
Operations scope (as described above) with additional marketing demand impact. Students may change
marketing policies to increase customer demand. They are challenged to balance
the whole organization value-chain resources aimed at increasing profit. The
challenge is to obtain maximum profit without harming the company's reputation.
- MRP
orientation (TSCMRP): This scenario enables the student to switch from the "reorder point
purchasing model" of the TSC scenario to the MRP inventory replenishment
mechanism. It enables students to practice the mechanism, and to learn how to
understand and gain control over the various fluctuating events that affect
this sensitive mechanism.
- ERP/MRP
orientation (ERP/MRP): This is a real
semi-complex environment with a fairly good integrative information system. The
company sells three different products, based on four raw materials and
produced by six different machines. It faces a highly uncertain market demand,
with a big seasonal peak.
Function
DCSS™ scenario
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Production
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Purchasing
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Marketing
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Customers Demand
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Client Contracts
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Complexity Level (1-3)
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The TSC Production
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1
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The TSC Purchasing
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1
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The TSC Operations
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2
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The TSC
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2
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The TSC MRP
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2
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The ERP MRP
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3
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TS 100
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3
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Figure 1: DCSS™ scenarios suite